Please Review The FAQ. If you still have a question, feel free to contact us using the form below.

Questions

Asked & answered.

When will my first letter arrive?

Letter One ships within 1-3 days of your order, and should take 2-5 days to arrive. The remaining eleven follow, one a month, shipped the first Monday of each month.

What if I'm not sure it's for me?

Try The Linden Lane Letters risk-free for 90 days. If the experience is not for you, contact us within 90 days for a full refund and cancellation

Can I cancel my subscription?

Month-by-month subscribers can cancel after any letter; the remaining envelopes simply stop. The Prepaid Story is a single payment for the complete arc and is covered by the ninety-day guarantee rather than partial cancellation.

What's the difference between Month by Month and the Prepaid Story?

They are the same story. Month by Month is twelve charges of $12.99, one each month. The Prepaid Story is a single payment of $129 for the complete arc, with the first envelope first in line to ship. The Prepaid Story gives you two months free off the monthly billing.

Can I gift this?

Yes. The Prepaid Story is well-suited as a gift, since it is paid in full at the time of purchase and arrives at your recipient's door without any further setup from them. At checkout, enter the recipient's mailing address as the shipping address.

Where do you ship?

Throughout the United States at launch.

Is this fiction or non-fiction?

The Linden Lane Letters is a novel told in letters. Elizabeth, Eleanor Mae Hollis, Whitfield, and the events of October 1929 are fiction. The keepsakes are made by hand and chosen to fit the world of the story.

What happens if I move or plan to move?

If you plan to move, simply email us your new address and we will make sure your story gets to you at your new address.

Contact us

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